Privacy Policy

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Last updated: 2025-10-16

Black Swans Comp LLC (“Black Swan Solutions,” “we,” “us,” or “our”) respects your privacy. This Policy explains what we collect, how we use it, who we share it with, and your choices. It applies to blackswan​solutions.us and pages we control that link to it (the “Services”).

1) Information We Collect

Information you provide

• Contact details and messages you submit (name, email, phone, company, free-text message).
• Business information you choose to share for valuation or brokerage purposes.

Information we collect automatically (if enabled)

• Basic usage data such as pages viewed, device/browser type, and approximate location derived from IP address.
• Cookies and similar technologies (see Cookies & Analytics below). You can manage cookies via your browser and our Cookie Preferences.

We do not intentionally collect sensitive personal information (e.g., health, precise location, SSN). Please don’t include it in free-text fields.

2) How We Use Information

• Respond to inquiries, provide valuations, and deliver requested services.
• Operate, secure, troubleshoot, and improve the Services.
• Communicate about the Services (you can opt out of non-transactional messages).
• Comply with law, protect rights, and prevent fraud or abuse.

3) Legal Bases (EEA/UK Visitors)

Where required, we process personal data on the basis of legitimate interests (running and improving our Services, responding to requests), contract (providing requested services), and legal obligations.

4) How We Share Information

We do not sell personal information and we do not “share” it for cross-context behavioral advertising.

We disclose information to:

• Service providers under contract who process data on our behalf (e.g., hosting, site operations, email, form processing, analytics). They may only use it per our instructions.
• Professional advisors (lawyers, accountants) under duty of confidentiality.
• Authorities when required by law, to protect rights or safety, or in business transfers (e.g., merger).

5) Cookies & Analytics

We use essential cookies for the site to function. With your consent, we may use additional cookies/technologies (e.g., analytics) to understand site usage and improve performance. You can:

• Adjust preferences anytime via our Cookie Preferences page.
• Use your browser settings to block or delete cookies.

If analytics is enabled, we configure it not to use data for ads and to limit IP/ID retention where possible.

6) Data Retention

• Inquiry and engagement records: typically up to 24 months after last interaction unless a longer period is required by law (e.g., tax/audit).
• Cookie/analytics data: per the vendor’s settings/expiry or your earlier deletion/opt-out.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

8) Your Choices & Rights

Marketing/communications. You can opt out of non-essential emails at any time.

Cookies. Manage your settings via our Cookie Preferences page and your browser.

US State Privacy Laws

Depending on where you live (e.g., CA, CO, CT, VA, UT), you may have the right to: access/know, correct, delete, obtain a portable copy of your personal information, and limit or opt out of certain uses (we do not sell or “share” data for cross-context behavioral advertising). To exercise rights, email privacy@blackswansolutions.us. We’ll verify your request and respond within the timeframe required by law. You may designate an authorized agent as permitted by law. If we deny a request, you may appeal by replying “APPEAL” to our decision email.

Do Not Track. We do not respond to DNT signals due to a lack of industry standard.

9) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them.

10) International Transfers

We are based in the United States. If you access the Services from outside the U.S., your information may be processed in the U.S. and other countries with different data-protection laws.

11) Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on this page with a new “Last updated” date.

12) Contact Us

Black Swans Comp LLC
1230 Oakley Seaver Dr. Suite 101, Clermont, FL 34711
Email: info@blackswansolutions.us